On Discover Airlines, recognized assistance dogs (Service Animals - SVAN, e.g., guide dogs for the blind, signal dogs, diabetic alert dogs, epilepsy dogs) can be taken on board free of charge. Please note the information on the following page.
Assistance dogs can be registered via the Medical Operation Center at specialservices.discover-airlines@lufthansa-group.com. If you have any questions, please do not hesitate to contact our colleagues at +49 (0) 69 696 55077. To register your assistance dog to be transported in the passenger cabin, we ask you to send us the following information no later than 48 hours before departure:
- Dog’s breed and weight
- Dog’s age
- What task your dog has been trained for or what task your dog performs for you
- Required forms
In principle, a distinction is made between:
- Transporting assistance dogs on non-stop flights to/from the US
- Transporting assistance dogs on all flights outside of the US
If your dog is not an assistance dog, the general requirements for transporting animals apply.