Data protection notice for the Discover Airlines Facebook page
1. General information
With this data protection notice, we are informing you below about the processing of your personal data on the Discover Airlines Facebook page. The Facebook page can be accessed via the following link: https://www.facebook.com/discoverairlinesofficial/
The protection of your personal data is an important concern for EW Discover GmbH. EW Discover GmbH processes your personal data in accordance with the applicable data protection law, in particular in accordance with the provisions of the General Data Protection Regulation (VO 2016/679; GDPR). This data protection notice is to be understood in connection with Facebook’s data privacy regulations, in particular the data policy, and further information on the purpose and scope of data processing, as well as further information on your rights and settings options for protecting your privacy, can be found in Facebook’s data policy. The data policy can be found at: https://www.facebook.com/privacy/policy/
2. Responsible party
EW Discover GmbH is the responsible party for processing in accordance with Art. 24 GDPR. Insofar as EW Discover GmbH and Facebook are jointly responsible parties in accordance with Art. 26 Para. 1 GDPR, the correspondingly concluded agreement shall apply:
https://www.facebook.com/legal/terms/page_controller_addendum/
More detailed information about this agreement can be found at the following link (section “Responsibility for your information used to create page insights”):
https://www.facebook.com/legal/terms/information_about_page_insights_data
Contact details:
“Discover Airlines”
EW Discover GmbH
Hugo-Eckener-Ring 1
FAC Building
60549 Frankfurt am Main
Germany
Contact: legal4y@lufthansa-group.com
“Facebook”
Facebook Ireland Ltd.
4 Grand Canal Square
Dublin 2
Ireland
Contact: https://www.facebook.com/help/
3. Contact details of the data protection officer
Contact details of the data protection officer:
Lufthansa Group data protection officer
Deutsche Lufthansa AG
Contact: datenschutz@dlh.de
Facebook Ireland Ltd data protection officer:
https://www.facebook.com/help/contact/540977946302970
4. Scope and manner of data processing
EW Discover GmbH processes your personal data on the Discover Airlines Facebook page by the following means:
- When you interact with the Discover Airlines Facebook page, your public profile information (including the display name)
- When you interact with the Discover Airlines Facebook page by
- sharing a post and stating your personal data in it
- When you provide your personal data via the comment function under posts
- When you contact EW Discover GmbH via Messenger and provide your personal data
- When you interact with the Discover Airlines Facebook page, Facebook processes insights data (statistical data on page use) from you. For more information on the processing of insights data when interacting with the Discover Airlines Facebook page, please refer to:
https://de-de.facebook.com/legal/terms/information_about_page_insights_data
In order to efficiently process the messages from Facebook users, these, as well as the master data of the associated profile, are also processed outside the Discover Airlines Facebook page in systems for which EW Discover GmbH is responsible. The data will be deleted after six months; the deletion provisions of Facebook apply to data on the Discover Airlines Facebook page (see Chapter 6).
If you contact us by email or via Facebook Messenger, the communication will be unencrypted.
5. Legal basis and purposes
5.1 EW Discover GmbH
The processing of your personal data is carried out on the following legal basis:
Art. 6 para. 1 lit. b GDPR (performance of contract; implementation of pre-contractual measures)
EW Discover GmbH processes your personal data for the purpose of fulfilling contracts that EW Discover GmbH has concluded with you or for implementing pre-contractual measures. You can provide EW Discover GmbH with our personal data if
- you have questions about the services and offers of EW Discover GmbH
- you would like to lodge a complaint about a service of EW Discover GmbH
- you would like to receive information about your application to EW Discover GmbH or about your application status
Your data may be passed on internally to process your request.
The number and category of processed data depends on what you provide to EW Discover GmbH. In order to be able to process your request, EW Discover GmbH may require additional data from you. In such a case, EW Discover GmbH will ask you for further data and information required to process your request. As a rule, these details will be processed:
- First name
- Last name
- Form of address/Gender
- Personal information that you share with us as part of your inquiry/message
Art. 6 para. 1 lit. f GDPR (safeguarding legitimate interests)
EW Discover GmbH also processes your personal data to protect its legitimate interests. The purpose of the processing is as follows:
- Evaluation of analyses and statistics for the Facebook page with regard to the interactions of its users
- Optimization of the Facebook page in terms of its user-friendliness and attractiveness as well as introduction of user-friendly marketing measures
- Other communication and interaction initiated by Facebook users
5.2 Facebook
Information on the legal basis for the processing of your personal data by Facebook can be found at:
- Facebook’s data policy (section “What is our legal basis for the processing of data?”):
https://www.facebook.com/privacy/policy/ - Detailed information on the legal basis:
https://www.facebook.com/about/privacy/legal_bases
6. Data deletion and storage duration
Your personal data will be deleted by EW Discover GmbH on the systems belonging to EW Discover GmbH as soon as it is no longer required for the stated purposes. However, EW Discover GmbH may need to continue to store your data until the expiry of the retention obligations and periods issued by the legislature or supervisory authorities, which may arise from the Commercial Code, the Tax Code and the Money Laundering Act and generally amount to six to ten years. In addition, EW Discover GmbH may keep your data until the expiry of the statutory limitation periods, insofar as this is necessary for the assertion, exercise or defense of legal claims. After that, the relevant data will be routinely deleted.
For information on data deletion and storage duration for Facebook, please see:
https://www.facebook.com/about/privacy/update (section “Data storage, deactivation and deletion of accounts”)
7. Your rights
You can assert the following data subject rights in accordance with Chapter 3 GDPR:
- right to information, Art. 15 GDPR
- right to correction, Art. 16 GDPR
- right to deletion (“right to be forgotten”), Art. 17 GDPR
- right to restriction of processing, Art. 18 GDPR
- right to data portability, Art. 20 GDPR
- right to object, Art. 21 GDPR
To assert your rights against EW Discover GmbH, contact datenauskunft@dlh.de; use the following link for Facebook:
https://www.facebook.com/help/contact/308592359910928
In addition, you have the right to lodge a complaint with a supervisory authority. The competent supervisory authorities are:
for EW Discover GmbH:
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
P.O. Box 20 04 44
40102 Düsseldorf
Kavalleriestr. 2-4
40213 Düsseldorf
Telephone: 0211/38424-0
Fax: 0211/38424-10
E-mail: poststelle@ldi.nrw.de
for Facebook:
Data Protection Commission
Canal House
Station Road
Portarlington, Co. Laois, R32 AP23
Ireland
Telephone: +353 (0761) 104 800
LoCall 1890 25 22 31
Fax +353 57 868 4757
E-mail: info@dataprotection.ie