- Home
- >Terms and conditions of online check-in services
- >Conditions of sale for seat reservations in online check-in
Terms and conditions of sale for the selection of seats during online check-in
Passengers can choose between different seat categories at different prices.
Passengers whose fare does not include a free seat reservation will automatically be assigned a seat during online check-in. Passengers have the option of changing the assigned seat during online check-in by booking the corresponding seat category for a fee.
Passengers whose fare includes a free seat reservation or passengers who have already booked a seat reservation can change their existing seat within the same seat category free of charge, depending on availability.
Passengers whose fare does not include a free seat reservation will automatically be assigned a seat during online check-in. Passengers have the option of changing the assigned seat during online check-in by booking the corresponding seat category for a fee.
Passengers whose fare includes a free seat reservation or passengers who have already booked a seat reservation can change their existing seat within the same seat category free of charge, depending on availability.
The following requirements must be fulfilled:
- The passenger checks in online on a flight operated by Discover Airlines, Lufthansa, SWISS, Brussels Airlines or Austrian Airlines.
- Seats are available on the flight to be checked in.
- There are no operational reasons preventing a seat change.
- The passenger has a confirmed booking and is accepted for online check-in (no waiting list).
- The passenger checks in online no later than 2 hours before departure.
General conditions
- When purchasing a higher seating category, the fee for the previously paid lower seating category can be refunded via the Service Center. A corresponding application is required for this. Offsetting is not possible.
- The fee for the seat category is always charged per route segment. A change within the same or a lower seat category is possible free of charge.
- The purchase of a seat category for a flight is non-refundable and is forfeited if the flight is not taken.
- The purchase of a seat during online check-in only includes the selected seat category. The seat number within the respective seat category may be changed for operational reasons. In the event of an operational change, the passenger can change the newly assigned seat within the same seat category free of charge. A refund is not possible.
- Payment is only possible by credit card.