Imprint

Contact

EW Discover GmbH
Hugo-Eckener-Ring 1
FAC, Building 234, D7.01
60549 Frankfurt am Main

​impressum.discover@lufthansa-group.com

*For quick support with your service requests, inquiries or complaints, please refer to ​Help and Contact.

Executive Board

Bernd Bauer, Wolfgang Raebiger

Registration

Commercial register Frankfurt/Main, HRB 119629
Tax ID: DE 333 234 323

Competent supervisory authority

Luftfahrt-Bundesamt (Federal Aviation Office)
Hermann-Blenk-Strasse 26
38108 Braunschweig (Brunswick)

A captain and a cabin manager standing in the aisle of an A330

Do you have any questions about your flight?

In our FAQs, you will find help to help yourself. We have summarized the most important questions and answers for you.

FAQs

Do you have any feedback or complaints?

To share your feedback with us, please fill out our contact form. We will contact you as soon as possible.

STILL MISSING ANSWERS? Go to contact form

Would you like to call us?

Our team can be reached by telephone: Germany: +49 (0) 69 86 798 200 (08:00 a.m. - 10:00 p.m. CET) USA: +1 83 37 37 14 14 (08:00 a.m. - 10:00 p.m. EST)

Go to the Discover Airlines Service Center

Legal notices

EW Discover is constantly checking and updating the information on its websites. Despite all the care taken, the information may have changed in the meantime. No liability or guarantee can therefore be assumed for the topicality, correctness and completeness of the information provided.

The same also applies to all other websites to which reference is made via hyperlinks. EW Discover bears no responsibility for the content of websites accessed via these links. EW Discover also bears no responsibility for content on its websites that originates from the websites’ users (e.g. the rating of destinations). Some of the information and offers are provided by our partners as an independent service.

Please note that our partners Terms and Conditions apply to these services and offers and that there is no recommendation or guarantee inferred by the inclusion of their websites on the websites of EW Discover. EW Discover is not responsible for this content. These providers are not vicarious agents of EW Discover.

In addition, EW Discover reserves the right to make changes or additions to the information provided.

The content and structure of the EW Discover website are protected by copyright. The reproduction of information or data, in particular the use of text, parts of text or image material, requires the prior written consent of EW Discover.

Supply Chain Due Diligence Act